Refund policy

Happiness Guarantee

I want you to be 100% happy with your purchase, if you're not - return it for FREE within 30 days. 

My refund and returns policy lasts 30 days. If 30 days have passed since your purchase, sorry I can’t offer you a refund or exchange. 🙁

To be eligible for a return, your items must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, I require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

• Any item not in its original condition, is damaged or missing parts for reasons not due to my error.
• Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, I will notify you that I have received your returned items.

If the refund is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days.

Sale items and gift cards are non-refundable.

Free Returns & Exchanges

Initiate a refund or exchange HERE, and I will promptly send you a return shipping label to make the process as easy as possible.

I will also cover the shipping cost to send your exchanged item back to you. 🙂

Need help? 

Email me at orders@beachytones.com.au for questions related to refunds and returns.